At NIC Pouch, we provide authentic nicotine pouch products from trusted brands such as ZYN, VELO, White Fox, and other premium brands. Since these products are consumable in nature, we follow a strict policy regarding refunds.

Please note that we do not offer refunds once an order has been delivered. All products sold on our website are hygiene-sensitive consumable items, therefore they are not eligible for refunds after successful delivery.

Most of our orders are fulfilled through Cash on Delivery (COD) across India. Customers are requested to carefully review the product details, brand, flavor, and quantity before placing an order.

Once the order has been delivered, it cannot be refunded or returned under any circumstances. This policy helps us maintain product quality, safety, and authenticity for all customers.

By placing an order on NIC Pouch, you acknowledge and agree to this Refund Policy.